Account & Security

Messages and getting support

1:1 messages, help desk, and contact options.

#messages #support #contact #chat

Browse this Help Center at /help for self-service answers.
Join the community forum at /forum to post questions and share tips.
Logged-in users: /account/messages for direct messages with other platform members when messaging is enabled.
Public contact form at /contact for general email inquiries.
Account support hub at /account/support links to priority help topics.

Tip: Direct messaging between buyers and sellers is controlled by auction settings. Sellers can enable or disable buyer chat per auction.

Last updated: 2026-07-12

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